TOTAL CALLS BY SEGMENT                          
  JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Year To Date
Compliment Driver 5 4 4 3 4 3 2 2         27
Driving Too Fast 17 16 14 15 16 12 11 11         112
Tailgating Vehicle 4 2 2 3 2 2 1 2         18
Improper Lane Change 2 1 0 1 2 1 1 1         9
Reckless Driving 3 2 2 0 1 2 1 1         12
Involved In Accident 1 0 0 0 0 1 0 0         2
Language/Gestures 1 1 2 0 0 1 1 1         7
Assumed Crank Call 3 3 3 3 3 3 2 2         22
                           
OVERALL CALLS 36 29 27 25 28 25 19 20         209
                           
                           
TOT. CALLS BY SEGM. - % MIX                          
  JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Year To Date
Compliment Driver 13.9% 13.8% 14.8% 12.0% 14.3% 12.0% 10.5% 10.0%         12.9%
Driving Too Fast 47.2% 55.2% 51.9% 60.0% 57.1% 48.05% 57.9% 55.0%         53.6%
Tailgating Vehicle 11.1% 6.9% 7.4% 12.0% 7.1% 8.0% 5.3% 10.0%         8.6%
Improper Lane Change 5.6% 3.4% 0.0% 4.0% 7.1% 4.0% 5.3% 5.0%         4.3%
Reckless Driving 8.3% 6.9% 7.4% 0.0% 3.6% 8.0% 5.3% 5.0%         5.7%
Involved In Accident 2.8% 0.0% 0.0% 0.0% 0.0% 4.0% 0.0% 0.0%         1.0%
Language/Gestures 2.8% 3.4% 7.4% 0.0% 0.0% 4.0% 5.3% 5.0%         3.3%
Assumed Crank Call 8.3% 10.3% 11.1% 12.0% 10.7% 12.0% 10.5% 10.0%         10.5%
                           
OVERALL CALLS 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%         100.0%
                           



Mix of Calls Year To Date

ChartObject Mix of Calls Year To Date Sample




ALERT LIST - August 1999 & Averages

Vehicle
ID Number
Driver Name
August 1999
Negative Calls
Last 12 Months
Average Per Month
10125 Garr, Tom
5
 13
1.08
09182 Fowler, Mike
4
 9
0.75
17017 Saunders, Carl
4
 19
1.58
18227 Smith, Nick
3
 13 * 8 mo.'s
1.63











COMPANY FOLLOW UP - July 1999

Vehicle
ID Number
Driver Name
July 1999
Negative Calls
Supervisor
Action Taken
10199 Putnam, Robert
6
 T. Arbuckle Suspension
17017 Saunders, Carl
4
 T. Arbuckle Written Consultation / File
09182 Fowler, Mike
2
 T. Arbuckle Verbal Consultation
18227 Smith, Nick
1
 T. Arbuckle Verbal Consultation
11816 Bryant, Mike
1
 T. Arbuckle Verbal Consultation
05858 Jordan, Bernie
1
 T. Arbuckle Verbal Consultation
















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